Privacy Policy & Terms and Conditions

Our Privacy Policy

Our Privacy Policy

Purpose
This Privacy Policy (“Policy”) explains how Verizan, including our affiliates and branded services (collectively referred to as “we,” “our,” or “us”), collects, uses, and safeguards personal information from users (“you,” “your”). It applies to individuals who use our website (“Site”), contact customer service, complete online forms, download our browser extensions or applications, or interact with our sales agents.

For questions or concerns, contact us via email at privacy@verizan.com or mail at:
Verizan Privacy Department
42 Future Way, Draper, UT 84020

How We Collect Your Information

We collect your information when you:

  • Interact with our Site
  • Contact customer service
  • Complete online forms or order sheets
  • Use our browser extensions or applications
  • Share details with our sales agents

Additionally, we utilize cookies and tracking technologies like pixel tags to analyze website usage and enhance your experience.

Types of Information We Collect

  1. Contact Information: Name, address, email, and phone number.
  2. Payment Details: Social Security numbers, credit card details, and banking information to process payments.
  3. Order Information: Details like products selected, shipping, and billing data.
  4. Demographic Data: Publicly available details such as age, income, and household size.
  5. Website Usage Data: Anonymized data, including IP address, browsing behavior, and site interactions.
  6. Analytics Data: Metrics from proprietary tools to assess usability and customer experience.

Cookies and Tracking Technologies

Cookies enhance your browsing experience by:

  • Remembering your input across pages
  • Improving performance and functionality
  • Tracking browsing preferences

You can manage cookies via your browser settings.

Cookie Categories

  • Strictly Necessary: Essential for website functionality.
  • Analytical/Performance: Tracks site usage to improve services.
  • Functionality: Remembers preferences like language or location.
  • Targeting: Records site interactions for personalized advertising.
  • Third-Party Cookies: Enable social sharing or additional functionality.

Apps, Browser Extensions, and Third-Party Services

Our apps and browser extensions collect only the data necessary for operation. Information shared with third parties is governed by their privacy policies. To limit data sharing, you can uninstall our apps or extensions.

Security Measures

We prioritize the security of your data by employing encryption, strict access controls, and procedural safeguards. Only authorized personnel with a need-to-know basis can access sensitive data.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect their personal information. If you suspect we have collected such data, contact us to ensure its removal.

California Consumer Rights

California residents under 16 may have additional rights regarding their personal data. Please refer to the section “Your California Privacy Rights” for details.

For more details or to opt out of data collection, contact privacy@verizan.com

How Customer Information Is Shared

  1. With Third-Party Product and Service Providers:

    • Customer information is shared as needed to deliver requested products and services.
    • Includes information necessary for operations, marketing, and order fulfillment.
    • Governed by third parties’ privacy policies after being shared.

  2. With Third-Party Advertisers:

    • No private information is sold or shared beyond necessary product and service providers.
    • Advertising activities governed by third-party privacy policies.

  3. For Fraud Prevention:

    • Customer information may be shared to detect and prevent scams or fraudulent activities.

  4. With Third-Party Cookies:

    • Anonymous data collected for targeted advertisements using cookies or web beacons.

  5. Legal and Other Purposes:

    • Shared as required to comply with legal requests, enforce terms, or protect rights/property.

  6. New Ownership:

    • In events like mergers or sales, customer data may be transferred to new entities.

Opt-Out and Data Subject Access Request Procedures

  • Email Promotions:

    • Opt-out by emailing privacy@verizan.com or writing to their Privacy Department.
    • Transactional messages will continue.

  • Data Subject Access Request:

    • Includes the right to access, delete, or request copies of personal data.
    • Verification of identity is required to process requests.

  • Third-Party Cookies:

    • Anonymous ad cookies can be opted out via the Network Advertising Initiative website.

California Consumer Privacy Act (CCPA) Rights

  • Right to Know:

    • Request details about data collection, sharing, and purposes.
    • Obtain specific pieces of collected information.

  • Right to Delete:

    • Request deletion of data with exceptions (e.g., legal obligations).

  • Right to Opt-Out:

    • California residents can opt out of data sales, though this entity claims no such sales.

Information Categories and Sharing

  • Data categories like identifiers, commercial information, and internet activity are collected.
  • Some are shared for purposes like analytics or service delivery; others are not shared.

Nevada Law

  • Nevada residents can request to opt out of data sales, though the company claims no current sales that trigger these requirements.

For Purchasers in Washington State

Washington State mandates sales or use tax on certain purchases. If a seller does not collect retail sales tax at the time of a taxable transaction, the purchaser must file a use tax return. Sellers who refer purchasers and do not collect sales tax on subsequent purchases may be required to provide information to the purchaser and the Washington State Department of Revenue regarding potential tax obligations.

This notice is provided under the requirements of L. 2017 Section 205(3). For further information about remitting sales or use tax, visit the Washington State Department of Revenue website.

For International Users

Residents of the European Economic Area (EEA) or Switzerland have specific rights under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). These rights include the ability to:

  • Access your personal data.
  • Request correction or deletion of your personal data.
  • Restrict or object to the processing of your personal data.
  • Receive your data in a portable format.

For inquiries regarding the data we hold about you, or to exercise your GDPR rights, please follow the instructions outlined in our “Opt-out and Data Subject Access Request Procedures.”

Please note that any information collected through our services may be stored on servers in North America. By using the services, you consent to the transfer and processing of your personal data in the United States, which may have data protection laws different from those in your country of residence.

Changes to This Privacy Notice

This Privacy Notice may be updated periodically to reflect changes in our business or applicable laws. If material changes are made, we will notify you through email (using your most recent email address on file), updates to this Privacy Notice, or other appropriate means as required by law.

 

 

Terms and Conditions

IMPORTANT NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE AND A CLASS ACTION WAIVER.

Please review these terms carefully, as they affect your legal rights.

1. Purpose

These Terms and Conditions (referred to as the “Terms”) govern your use of this website (“Site”) and the services provided by Clear Link Technologies, LLC and its affiliates (collectively “Clearlink,” “we,” “us,” or “our”). By using the Site or our services, you agree to these Terms and our Privacy Policy. If you do not accept these Terms, please refrain from using our Site or services.

2. Copyright

The content on this Site, including text, graphics, and images, is protected by U.S. copyright law. You may download a single copy of this content for personal, non-commercial use, provided copyright notices remain intact. Unauthorized use, modification, or reproduction is prohibited.

3. Trademark

Trademarks and logos displayed on this Site are owned by Clearlink or licensed to us. Use of these marks without permission is prohibited.

4. User Submissions

By submitting reviews, comments, or other feedback (“Information”), you grant Clearlink an irrevocable right to use and publish this content. While we may moderate inappropriate content, we are not responsible for user-generated content on the Site.

5. Product and Service Rankings

Rankings and recommendations on this Site are provided as general information. We do not guarantee the accuracy, reliability, or completeness of these rankings and disclaim any liability for decisions made based on this information.

For any questions or concerns, please consult our full Terms and Privacy Policy.

6. Limitation of Liability

Clearlink does not guarantee that the Site, Site Materials, or Services will function without errors or be free from viruses or other harmful elements. If your use of these resources results in costs, such as servicing or replacing equipment or data, Clearlink will not cover those expenses. The Site, Site Materials, and Services are provided “as is” and at your own risk without warranties of any kind. To the fullest extent allowed by law, Clearlink disclaims all warranties, including those of merchantability and non-infringement of third-party rights. While we strive for accuracy, we make no guarantees regarding the completeness, reliability, or timeliness of the materials, services, software, text, graphics, or links on this Site.

7. Disclaimer of Consequential Damages

Clearlink, its affiliates, and third parties mentioned on the Site or through the Services are not liable for any damages (including but not limited to incidental, indirect, consequential, or punitive damages, lost profits, or damages due to data loss or business interruptions) arising from the use or inability to use the materials, advice, guidance, or services on this Site or linked sites. This limitation applies to all legal theories, including warranty, contract, or tort, even if Clearlink has been advised of the possibility of such damages.

8. Links

This Site and Services may include links to third-party websites for your convenience. These links are not endorsements of the linked sites or their content. Clearlink is not responsible for the accuracy or reliability of any materials on these third-party sites. If you choose to access linked sites, you do so at your own risk. Clearlink participates in the Amazon Services LLC Associates Program, which allows us to earn fees by linking to Amazon.com and related sites.

9. Indemnity

By using this Site or Services, you agree to defend, indemnify, and hold Clearlink and its partners harmless from all claims, losses, damages, costs, and expenses (including reasonable legal fees) arising from your use of the Site, Site Materials, or Services or your breach of these Terms. Clearlink reserves the right to oversee or participate in the defense of any claim at your expense.

10. Severability

If any part of this agreement is found to be unlawful or unenforceable in a specific jurisdiction, it will not affect the enforceability of the remaining provisions in that jurisdiction or in any other jurisdiction.

11. Telemarketing and Email Consent

By using this Site or Services or providing your email or phone number, you consent to receive marketing communications, including automated calls, texts, and emails from Clearlink, its affiliates, and brands. This consent is not a condition for purchase. Your agreement also confirms your acceptance of these Terms and the Site’s Privacy Policy.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Utah, excluding its conflict of law principles. Any disputes arising from these Terms will be exclusively resolved in state or federal courts in Salt Lake City, Utah. No waiver of these Terms will be considered a continued waiver of any other terms.

13. Entire Agreement

These Terms and Conditions represent the complete agreement between you and Clearlink concerning your use of the Site and supersede any prior agreements.

14. Changes to the Terms and Conditions

Clearlink reserves the right to update these Terms and Conditions at any time. Continued use of the Site or Services after modifications implies your acceptance of the updated Terms. Notice of significant changes will be provided as required by law, through email, notices on the Site, or other means.

15. Binding Arbitration and Class Action Waiver

All disputes between you and Clearlink will be resolved through binding arbitration, not in court. You waive the right to a jury trial and to participate in class actions. Arbitration will follow the American Arbitration Association’s Consumer Arbitration Rules unless otherwise agreed in writing. Each party will bear its own legal and expert costs, though Clearlink will cover administrative fees for claims under $75,000 unless deemed frivolous. This clause does not prevent you from filing complaints with federal, state, or local agencies. If any part of this section is found unenforceable, the remaining terms will remain valid.

16. Mobile Marketing Terms

Disputes under these Mobile Marketing Terms are subject to the arbitration clause and class action waiver in Section 15.

  • 16.1 Subscribing to Marketing Texts and Calls: You may opt in to receive marketing texts and calls by providing express written consent.
  • 16.2 Consent Details: By opting in, you agree to receive automated promotional and personalized messages. Consent is not a condition for purchase, and standard messaging rates may apply.
  • 16.3 Message Frequency: Message frequency may vary, and Clearlink may alter it or change the originating number with notice.
  • 16.4 Number Changes: Notify Clearlink if your phone number changes to avoid unauthorized messages.
  • 16.5 Revoking Consent: To stop receiving messages, text “STOP” to the designated number. This action does not opt you out of other communication methods.